Shipping Info

Thristo works with local partner stores and delivery partners to enable fast deliveries. Timelines can vary based on store readiness, distance, and rider availability.

Estimated delivery

  • Most orders are delivered on the same day in supported areas.
  • Delivery time depends on the store confirming and preparing your order.
  • High demand, traffic, or weather may cause delays.

Order status flow

  1. Store confirms or declines the order
  2. Store prepares the order
  3. Rider allocation begins after acceptance
  4. Picked up → Delivered

Need help?

If your order is taking longer than expected, please contact us with your order ID.